About
Dynamic Product Manager with expertise in innovative digital solutions and a strong foundation in Machine Learning and Data Analysis.
Product Manager
Revolutionizing customer experience through digital innovation and data-driven decision-making in the telecommunications sector.
- Name: Yukta Lapsiya
- City: Mumbai, India
- Resume: Download
- Email: lapsiyayukta@gmail.com
- LinkedIn: /in/yukta-lapsiya
- GitHub: /yuktalapsiya
A results-oriented Product Manager at Jio Platforms Limited, specializing in integrating user-centric digital solutions and leveraging Machine Learning insights to drive business growth and product innovation. Demonstrated success in leading cross-functional teams, enhancing product security and user experience, and contributing to cutting-edge research in Autonomous Vehicle technologies.
Resume
As a Product Manager with a robust background in Computer Engineering, I have made significant contributions to Jio Platforms Limited, particularly in digital innovation and customer experience enhancement. My tenure at Jio has been marked by a series of successful initiatives:
Professional Experience
Product Manager
Feb 2023 - Present
MyJio, Jio.com - Mumbai, India
- Implemented an online system for seamless transition from prepaid to postpaid at home, leading to a 15% increase in customer conversions.
- Consolidated Jio's products under JioStore, creating a unified platform and achieving a 10% increase in sales.
- Enhanced security by adding email and call verification for 2FA, reducing login drop-offs by 8%.
- Introduced search and filter features for prepaid recharges, leading to a 5% increase in annual sales.
- Revamped MyJio Home with server-side API calls and efficient caching, improving performance by 30%.
- Introduced a new feature from ideation to production for allowing users to track and recharge for non-linked devices such as friends and families without having to link the accounts and thus maintaining user privacy.
Assistant Manager
Aug 2021 - Feb 2023
Jio Platforms Limited - Mumbai, India
- Led the MacOS Regression Team for Jio Events, overseeing the team's operations and ensuring the delivery of high-quality outputs.
- Identified and established test requirements for manual testing, including validation and regression, and executed test cases to meet project goals and maintain product quality.
- Managed the recruitment process for internal roles at Jio, successfully meeting hiring deadlines and ensuring the selection of highly qualified candidates.
Education
Advanced Program in Applied Data Science and Machine Learning
2023 - 2024
IIT-Madras - Remote
Pursuing a specialized program in Data Science and Machine Learning, focusing on practical machine learning applications. The curriculum, led by industry and academic experts, emphasizes on developing skills in advanced ML algorithms and their implementation in real-world scenarios.
Bachelor in Computer Engineering
2017 - 2021
Mumbai University - Mumbai, India
Graduated with a focus on machine learning, software development, and system architecture, allowing me to deepen my understanding in technology. Actively participated in extracurricular activities, serving as the General Coordinator for the Computer Society of India (CSI), Editor in Chief of Cache 9.0 Magazine, and Documentation Co-Head.
Contact
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