Product Manager

Dec 2024 - Present

Neowise Technologies - Hybrid

• Spearheading the development of an AI-driven debt collection system, focusing on next-gen automated bot implementation to increase top-of-funnel scale and minimize human involvement.
• Crafting and executing end-to-end product strategy, from ideation to launch, while maintaining strong relationships with key stakeholders.
• Leveraging data analytics and machine learning insights to optimize debt recovery processes and enhance overall system efficiency.
• Collaborating with cross-functional teams to ensure seamless integration of AI technologies and maintain compliance with industry regulations.

Product Manager

Feb 2023 - Aug 2024

MyJio, Jio.com - Mumbai, India

• Implemented an online system for seamless transition from prepaid to postpaid at home, leading to a 15% increase in customer conversions.
• Consolidated Jio's products under JioStore, creating a unified platform and achieving a 10% increase in sales.
• Enhanced security by adding email and call verification for 2FA, reducing login drop-offs by 8%.

Assistant Manager

Aug 2021 - Feb 2023

Jio Platforms Limited - Mumbai, India

• Led the MacOS Regression Team for Jio Events, overseeing the team's operations and ensuring the delivery of high-quality outputs.
• Identified and established test requirements for manual testing, including validation and regression, and executed test cases to meet project goals and maintain product quality.
• Managed the recruitment process for internal roles at Jio, successfully meeting hiring deadlines and ensuring the selection of highly qualified candidates.

Advanced Program in Applied Data Science and Machine Learning

2023 - 2024

IIT-Madras - Remote

Pursuing a specialized program in Data Science and Machine Learning, focusing on practical machine learning applications. The curriculum, led by industry and academic experts, emphasizes on developing skills in advanced ML algorithms and their implementation in real-world scenarios.

Bachelor in Computer Engineering

2017 - 2021

Mumbai University - Mumbai, India

Graduated with a focus on machine learning, software development, and system architecture, allowing me to deepen my understanding in technology. Actively participated in extracurricular activities, serving as the General Coordinator for the Computer Society of India (CSI), Editor in Chief of Cache 9.0 Magazine, and Documentation Co-Head.